Billing Terms and Conditions
Billing Terms and Conditions – WebSpareParts
Last updated: March 6, 2025
These Billing Terms and Conditions govern the purchase of goods and services from WebSpareParts, operated by FROMPT2Y, LDA. By placing an order on webspareparts.com, you agree to these terms.
1. Definitions
- Seller – Refers to WebSpareParts, the website owner and supplier of goods and services.
- Buyer – The individual or organization placing the order.
- Goods or Services – The product(s) or service(s) purchased by the Buyer.
2. Payment
- Payment is required at the time of order placement. Orders will not be processed or shipped until full payment is received.
- We accept the following payment methods:
- Credit/Debit Cards: Visa, Mastercard, Discover, and American Express
- Other Methods: PayPal, Bank Transfer, Multibanco, and Apple Pay
- If a payment is declined, the order will not be processed, and ownership of the items remains with the Seller.
3. Shipping Policy
- Shipping costs are calculated at checkout and paid by the Buyer.
- International and express shipping may incur additional charges.
- If an item is lost during shipping, WebSpareParts will refund the total cost, including shipping.
- If an item is damaged during shipping, WebSpareParts is not responsible. However, we take all reasonable measures to ensure proper packaging and secure delivery.
4. Returns and Refunds
- Buyers may return or request a refund within 30 days from the purchase date.
- To request a return, the Buyer must contact us via:
- 📧 Email: info@webspareparts.com
- 🌐 Contact page: Available on our website.
- Please refer to our Return Policy for full details.
5. Order Cancellations
- Orders may be canceled until they have been processed.
- Once an order is processed and shipped, it cannot be canceled.
6. Complaints
- Any complaints regarding products or services should be directed to our support team:
- 📧 Email: info@webspareparts.com
- 💬 Live Chat: Available on our website.
7. Legal Disclaimer
- The Seller is not responsible for any safety issues after the Buyer receives the goods. The Buyer assumes all responsibility for the proper use of the purchased items.
- Any disputes arising from the use of this website shall be governed by the laws of Portugal.
8. Changes to These Terms
- These Billing Terms and Conditions may be updated at any time. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.
By placing an order on WebSpareParts, you acknowledge and agree to these Billing Terms and Conditions.