Privacy Policy – WebSpareParts

Last updated: March 6, 2025

WebSpareParts, operated by FROMPT2Y, LDA, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from webspareparts.com (the “Site”).

1. Personal Data We Collect

We collect different types of personal data, depending on how you interact with our Site.

1.1. Data You Provide Directly

When you make a purchase or attempt to make a purchase, we collect:

• Identification details: Name, email, phone number
• Billing and shipping information: Address, postal code, country
• Payment details: Credit card information (processed securely by third-party payment providers)

1.2. Data Collected Automatically

When you visit the Site, we automatically collect certain information about your device and browsing behavior, including:

• Device information: IP address, browser type, time zone
• Site usage data: Pages viewed, referral sources, interactions with the Site
• Cookies and tracking technologies: See Section 5 for details on how we use cookies.

2. How We Use Your Personal Data

We use your personal data to:

• Process and fulfill your orders (including payments, shipping, and confirmations)
• Communicate with you about your orders or customer support requests
• Improve and optimize our Site (e.g., analyzing customer behavior and website performance)
• Prevent fraud and enhance security
• Provide targeted advertising (if you have given consent)

3. Sharing Your Personal Data

We share your personal data only when necessary to operate our business, including:

• E-commerce platform: Our Site is powered by Shopify. See their privacy policy: Shopify Privacy Policy.
• Analytics & marketing: We use Google Analytics and Google Pixel to analyze website traffic and improve advertising. Learn more: Google Privacy Policy.
• Order management: We use third-party software to manage orders and logistics.

We do not sell or rent your data to third parties.

4. International Data Transfers

Some of our service providers (such as Shopify and Google) process and store data outside the European Economic Area (EEA), including in Canada and the United States. These providers ensure GDPR compliance through:

• EU Standard Contractual Clauses (SCCs), approved by the European Commission
• Data Privacy Framework (DPF) for US-based companies that have self-certified compliance

By using our Site, you acknowledge that your data may be transferred to, and processed in, countries outside the EEA under these protections.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through our cookie banner or by adjusting your browser settings.

For more information about cookies and how to disable them, visit: www.allaboutcookies.org.

6. Your GDPR Rights

As an EU/EEA resident, you have the following rights under GDPR:

• Access – Request a copy of the personal data we hold about you.
• Correction – Ask us to correct any inaccurate or incomplete data.
• Deletion ("Right to be Forgotten") – Request that we delete your data, subject to legal obligations.
• Restriction – Ask us to limit processing of your data in certain circumstances.
• Data Portability – Request a copy of your data in a structured format.
• Objection – Object to data processing for marketing or legitimate interests.

To exercise your rights, please contact us at:
📧 Email: info@webspareparts.com

We will respond to all valid requests within 30 days.

7. Data Retention

We retain personal data only for as long as necessary to fulfill its purpose:

• Order information: Up to 10 years (to comply with tax and accounting laws)
• Marketing data: Until you withdraw consent
• Analytics data: Up to 26 months

After these periods, your data will be securely deleted or anonymized.

8. Security Measures

We implement strict security measures to protect your personal data, including encryption, access controls, and secure servers. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing personal information online.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. If significant changes occur, we will notify you via email or a notice on our Site.

10. Contact Us

For questions about this Privacy Policy or to exercise your GDPR rights, contact us:

📧 Email: info@webspareparts.com
📬 Mail: FROMPT2Y, Apartado 1024, Castelo Branco, PT 6000-999, Portugal